Sales Consultant

If you are an enthusiastic self-starter with a passion for selling and strong skills with today's technologies, then we want you to be part of our team. The Sales Consultant is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiency, safety features and functions, and financing options for our expansive new and pre-owned vehicle inventories.

You must be a technically savvy individual who understands today's technologies and who can communicate in a clear and efficient way with customers using their preferred method of communication (internet/email, text, mobile/Smart phones, social media, etc.) in order to present vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale.

In addition, our Sales Consultants maintain an ongoing relationship with customers to encourage networking and repeat business.

Responsibilities

• Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance/lease options.
• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
• Performs other duties as assigned

Qualifications

• Verifiable sales performance (any industry)
• Strong computer/internet, mobile/Smart phone, and Social Media skills
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Neat, clean, professional appearance
• Clean driving record

When you join our family organization, you'll enjoy comprehensive training, advancement growth, competitive compensation, and a real life schedule. Simply put, you'll experience the best that a career in the automotive industry has to offer. 

• Do you understand the mechanics and operations of how cars work?
• Do you appreciate when someone provides you with good service?
• Do you feel uncomfortable leaving a problem unsolved?
• Do you like to find creative solutions - to think outside the box?
• Do you thrive on working with the latest automotive technology?
• Are you goal driven and enjoy being rewarded for a job well done?
• Are you results oriented, self-starting and enjoy a fast pace environment with the opportunity to grow within the company?

Wellesley Toyota is looking for enthusiastic, hard working, and growing professionals who take pride in their work well done. 

Job Requirements & Qualifications: 

• 2 years of customer service or hospitality experience. Experience within an automotive dealership preferred, but not required.
• Promptly meet and greet customers in a friendly and professional manner.
• Represent the dealership in a positive manner - provide exceptional personalized service.
• Listen carefully and clearly outline the customer needs on the repair order with efficiency and accuracy.
• Research vehicle service history, inspect the vehicle, and recommend additional needed services.
• Advise the customer on the importance and value of properly maintaining their vehicle - I.E - Safety, resale value, mechanical dependability, etc.
• Provide a complete and accurate written cost estimate for labor and parts. 
• Manage customer expectations and establish a "promise time" and follow up as needed.
• Effectively communicate with the technicians working on the customer's vehicle.
• Monitor the progress of the vehicle throughout the day. 
• Keep the customer informed of the status of their vehicle.
• Once the service on the vehicle is complete, meet with the customer and thoroughly review the work completed. 
• Conduce all business with sincerity, honesty, and genuine concern for the customer. 
• Valid Driver's License and good driving record are required. 
• Exceptional customer service skills
• Ability to multi-task and work in a fast paced environment.
• Self-motivated and enthusiastic presence in a team environment.

• Greeting customers with a positive attitude and a smile.
• Making our customers feel at home while they wait to speak with a Wellesley Toyota team member.
• Introducing members of our staff to the customer.
• Working in a synergistic manner with the rest of our staff to ensure the highest possible Customer Satisfaction Index (CSI).
• Recognizing customer needs and working with our sales staff to meet those needs.
• Administrative desk work
• Answer incoming phone calls as needed

Terms of Employment:

Part-time, weekends and some evenings

Compensation:

Hourly wage

Qualifications:

• Pleasant and positive outlook
• Strong interpersonal skills
• Effective communication skills
• Strong sense of customer service
• Ability to work with team members to accomplish a goal
• Highly-motivated self starter
• Knowledge of Microsoft Office software
• Passion for Toyota vehicles is a plus

• Valid driver's license
• Attention to detail and a quick step
• A strong sense of customer service

Terms of Employment & Compensation:

• Full-time & part-time available
• Please submit application for compensation details.
  

Wash Bay Attendant (Service Department)

Wellesley Toyota is currently seeking both full-time and summer part-time wash bay attendants. His role is to provide the best quality vehicle cleaning services to ensure the highest level of customer satisfaction. No experience necessary except a passion for workmanship, attention to details, and cars. This is a great opportunity to work in a state-of-the-art facility, learning how to wash cars professionally. Skill sets learned and developed include wet-sanding, buffing, glazing, waxing, and interior shampoo.

Your day-to-day tasks will consist of cleaning service customer vehicles as well as new cars being prepared for delivery.

Responsibilities:

·       Washing vehicles in service

·       Washing new and used vehicles being prepared for delivery

·       Interior and exterior detailing of vehicles                    

Terms of Employment

·       Part-time & Full-time available

Compensation

·       Hourly Wage* Call for details.

Requirements

·       Valid Driver's License

Qualifications:

·       Integrity, Honesty, Respect

·       Effective communication skills

·       Hard work ethic

·       Strong Attention to Details

·       Ability to work with others

·       Pride in Workmanship

·      Ability to work in a fast-paced environment

·       Enthusiasm for vehicles is a plus