Join The Wellesley Toyota Team

Sales Consultant

If you are an enthusiastic self-starter with a passion for selling and strong skills with today's technologies, then we want you to be part of our team. The Sales Consultant is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiency, safety features and functions, and financing options for our expansive new and pre-owned vehicle inventories.

You must be a technically savvy individual who understands today's technologies and who can communicate in a clear and efficient way with customers using their preferred method of communication (internet/email, text, mobile/Smart phones, social media, etc.) in order to present vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale.

In addition, our Sales Consultants maintain an ongoing relationship with customers to encourage networking and repeat business.

Responsibilities

• Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance/lease options.
• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
• Performs other duties as assigned

Qualifications

• Verifiable sales performance (any industry)
• Strong computer/internet, mobile/Smart phone, and Social Media skills
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Neat, clean, professional appearance
• Clean driving record

When you join our family organization, you'll enjoy comprehensive training, advancement growth, competitive compensation, and a real life schedule. Simply put, you'll experience the best that a career in the automotive industry has to offer. 

• Do you understand the mechanics and operations of how cars work?
• Do you appreciate when someone provides you with good service?
• Do you feel uncomfortable leaving a problem unsolved?
• Do you like to find creative solutions - to think outside the box?
• Do you thrive on working with the latest automotive technology?
• Are you goal driven and enjoy being rewarded for a job well done?
• Are you results oriented, self-starting and enjoy a fast pace environment with the opportunity to grow within the company?

Wellesley Toyota is looking for enthusiastic, hard working, and growing professionals who take pride in their work well done. 

Job Requirements & Qualifications: 

• 2 years of customer service or hospitality experience. Experience within an automotive dealership preferred, but not required.
• Promptly meet and greet customers in a friendly and professional manner.
• Represent the dealership in a positive manner - provide exceptional personalized service.
• Listen carefully and clearly outline the customer needs on the repair order with efficiency and accuracy.
• Research vehicle service history, inspect the vehicle, and recommend additional needed services.
• Advise the customer on the importance and value of properly maintaining their vehicle - I.E - Safety, resale value, mechanical dependability, etc.
• Provide a complete and accurate written cost estimate for labor and parts. 
• Manage customer expectations and establish a "promise time" and follow up as needed.
• Effectively communicate with the technicians working on the customer's vehicle.
• Monitor the progress of the vehicle throughout the day. 
• Keep the customer informed of the status of their vehicle.
• Once the service on the vehicle is complete, meet with the customer and thoroughly review the work completed. 
• Conduce all business with sincerity, honesty, and genuine concern for the customer. 
• Valid Driver's License and good driving record are required. 
• Exceptional customer service skills
• Ability to multi-task and work in a fast paced environment.
• Self-motivated and enthusiastic presence in a team environment.

Internet Inventory Assistant

Assist the Inventory Marketing Manager by conducting quality control on our inventory database and inputting and ensuring the accuracy of a database of over 300 new and used vehicles.

In this role, you will need to:

·     Photograph all vehicles for the company's inventory listings across all platforms, including dealership websites, Autotrader.com, cars.com, etc.

·     Research original vehicle options and packages for all makes and models and develop accurate inventory descriptions for each vehicle listing

·     Perform quality control checks on all new and used inventory in the company database

·     Regularly update and maintain vehicle inventory listings on all inventory listings across the Internet, including dealership websites and 3rd party lead providers with 100% accuracy

·     Assist in the maintenance, accuracy, and quality control of the company's internal inventory database

·     Write creative and accurate descriptions of each vehicle in inventory

·     Help to create and develop new inventory marketing initiatives

You should have:

·     Proficient product knowledge of vehicles across makes and models

·     Basic working vehicle mechanical knowledge

·     Strong verbal and writing skills

·     Obsessive attention to detail

·     Proficient with computers and database entry

·     Valid driver's license

·     Ability to drive a manual transmission vehicle a plus

·     Self-motivation and pride in workmanship

Wellesley Toyota Sales Manager (New Sales Department)

As a Wellesley Toyota Sales Manager, your responsibility is to help guide our customers through the new car purchase process, helping them with vehicle selection, pricing, leasing & financing solutions, accessories, vehicle protection plans, and their trade-in appraisal. Your goal is to develop a caring relationship with the customer and to assist them in the ownership of a vehicle that they need, building value in our services. At Wellesley Toyota, we do business with integrity, trust, and honor.   

In this role, you will need to:

·      Serve as a brand enthusiast for Toyota and Wellesley Toyota

·      Become an expert in Toyota, as well as achieve University of Toyota Certification (we will help with this!)

·      Explain the benefits of buying, leasing, and financing to the customer, and help them decide on the best option for their needs

·      Appraise customer trade-ins and effectively explain the value of their trade-in to the customer in an honest and transparent manner

·      Perform transparent and honest pricing negotiations while maintaining gross profit.

·      Become an expert on all the vehicle protection plans and products that we offer, and convey the value of these products to the customer

·      Assist customer with selection and purchase of Toyota vehicle accessories

·      Accurately prepare the necessary paperwork needed for billing

·      Follow up with prospective customers and meet monthly sales goals

·      Work collaboratively with sales, service, parts, and marketing to execute sales strategy and achieve the highest possible Customer Satisfaction Index

·      Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future of the automotive industry

You should have:

Compensation & Benefits:

• Salary plus commission with expected annual earnings of $70,000 - $100,000 base on individual performance
• Performance based individual and team bonuses
• Health care and 401k retirement benefits
• Paid time off

• Greeting customers with a positive attitude and a smile.
• Explaining our new approach to the automotive sales process and what customers can expect from their visit.
• Explaining the role of our Red and White teams.
• Gathering driver's license and contact information from the customer and inputting that data into our CRM system.
• Making our customers feel at home while they wait to speak with a Wellesley Toyota team member.
• Introducing members of our staff to the customer.
• Working in a synergistic manner with the rest of our staff to ensure the highest possible Customer Satisfaction Index (CSI).
• Recognizing customer needs and working with our sales staff to meet those needs.

Terms of Employment:

Part-time

Compensation:

Hourly wage

Qualifications:

• Pleasant and positive outlook
• Strong interpersonal skills
• Effective communication skills
• Strong sense of customer service
• Ability to work with team members to accomplish a goal
• Highly-motivated self starter
• Knowledge of Microsoft Office software
• Passion for Toyota vehicles is a plus

• Valid driver's license
• Attention to detail and a quick step
• A strong sense of customer service

Terms of Employment & Compensation:

• Full-time & part-time available
• Please submit application for compensation details.
  

Wash Bay Attendant (Service Department)

Wellesley Toyota is currently seeking both full-time and summer part-time wash bay attendants. His role is to provide the best quality vehicle cleaning services to ensure the highest level of customer satisfaction. No experience necessary except a passion for workmanship, attention to details, and cars. This is a great opportunity to work in a state-of-the-art facility, learning how to wash cars professionally. Skill sets learned and developed include wet-sanding, buffing, glazing, waxing, and interior shampoo.

Your day-to-day tasks will consist of cleaning service customer vehicles as well as new cars being prepared for delivery.

Responsibilities:

·       Washing vehicles in service

·       Washing new and used vehicles being prepared for delivery

·       Interior and exterior detailing of vehicles                    

Terms of Employment

·       Part-time & Full-time available

Compensation

·       Hourly Wage* Call for details.

Requirements

·       Valid Driver's License

Qualifications:

·       Integrity, Honesty, Respect

·       Effective communication skills

·       Hard work ethic

·       Strong Attention to Details

·       Ability to work with others

·       Pride in Workmanship

·      Ability to work in a fast-paced environment

·       Enthusiasm for vehicles is a plus