President's Award

at Wellesley Toyota

Toyota's 2023 President's Award for Customer Satisfaction

Awarded to Wellesley Toyota

Wellesley Toyota has earned Toyota's 2023 President's Award for Customer Satisfaction. The award is recognition for achieving excellence in Sales, Service and facility operations by going above and beyond to create outstanding customer experiences.

Every year, Toyota Motor Company honors its outstanding dealerships with the prestigious President's Award. The award is the highest honor a dealership can receive from Toyota and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.

In order to qualify for the award, Toyota dealerships must excel in a number of metrics, including Customer Sales Satisfaction and Customer Service Satisfaction.

"Earning this award requires a total team effort and I'm so proud of our entire staff," says dealership owner Nai Nan Ko. "The award is a reflection of our total commitment to our customers not only at the time of purchase but for as long as they own their vehicle."

THANK YOU!

To all of our wonderful customers for recognizing our efforts.

Our Customers
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Marcus De oliveira was great to work with!!

Just bought a car at Wellesley toyota Alens was great David was excellent with the paperwork

The best ☺️ Victor was a pleasure to work with you!!

A couple weeks ago I went into Wellesley Toyota with no appt with my sister and I to purchase 2 vehicles. I landed on a quite rare Tacoma TRD Pro in a beautiful Lunar Rock color. My sister ended up with a new modern RAV4. Victor and his staff gave decent returns for our trade ins. They let us test drive by ourselves, and was able to buy the vehicles the same day. Due to us living in NH, Victor and his staff actually drove the vehicles up to NH to meet us at our town hall to register the vehicles the following business day. Couldn’t be happier with our purchases. Would definitely recommend visiting Toyota of Wellesley, just good luck getting in and out of that parking lot to test drive :). Located on an odd corner next to the highway. But some good neighborhood roads nearby to cruise around to test drive. Props to Victor, Al, and whoever else helped me and my sister purchase our dream cars.

Victor was a pleasure to work with!

Victor was very helpful!

I had an excellent sales experience. I was given a price that was very near Toyota's List Price for vehicle right off. No haggling involved (they wouldn't). I knew it to be a good deal, so I accepted. After that they prepared the vehicle quickly (I took one in stock). I have no complaints.

Victor was a pleasure to work with, the car shopping process went seamlessly and I could not be happier with my experience at Toyota Wellesley!

Victor and Dave were the absolute BEST to work with! I hate buying cars, but they made the experience pain free and convenient. This was my second time buying a car with them, and it won’t be my last. Thank you!

Victor was exceptional to work with! He’s assisted me with the purchase of two vehicles and I’d go back!

Victor was very helpful getting my purchase done on my tight timeframe. He got me in and out of the door without playing games or wasting my time. Very happy with purchase.

Excellent service. Many thanks to Victor!

I had the best experience with Victor Olivares ask for him

The most positive car-buying experience that I have ever had.

Victor Olivares thank you for you help

Victor Olivares was great to work with thank you much

Gracias a Víctor por su ayuda su onestida es una persona amable una experiencia inolvidable cuado mis amigos necesiten un carro Toyota los embiare aquí y les recomindare a Víctor Gracias Víctor

Me and my wife had an amazing experience. Normally I hate going to dealerships because it’s a hassle and haggle but my experience was different this time. Thanks to Victor Olivares I was able to get exactly what I wanted and at a price that both my wife and I felt comfortable. The dealership had an amazing selection. Victor was able to communicate with my wife who does not speak much English and took the time to answer all her questions. I can’t wait next year to upgrade our other vehicle. I know exactly where I am going and who I am going to see.

I rarely have time to leave reviews, or feel unmotivated to do so, but I had a great experience here and wanted to highlight that. In particular, Victor Olivares’ professionalism was really appreciated. I would recommend this dealership, and Victor, to others in the future.

Thank you to Victor Oliveres, he helped me purchase my 2024 Toyota Camry. He provided me with excellent customer service. He's polite, respectful and goes above and beyond for his customers. He was very attentive and understanding with what I wanted. He’s very knowledgeable and trustworthy. Throughout the whole process I knew I was being assisted by the very best. I counted on him and he didn’t let me down.